Returns & Exchanges Policy
At Arsenal Barber Supply, we stand behind the quality of our professional tools and offer a 30-day return window for unused, unopened products in their original packaging. For hygiene reasons, certain items like shears, razors, and liquid products must remain sealed to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the items in their original product packaging and secure them in a sturdy shipping box to prevent damage during transit.
- 3.Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse inspects the tools for quality compliance, your refund will be processed to your original payment method within 5-7 business days.
